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Reset Arcserve caroot password

Title:  How can I reset my Server Backup component ‘caroot’ password?
You can change or reset the caroot password used by the Server Backup component.

To reset the caroot password:

  1. On the server where you want to change or reset the caroot password, open a command prompt and browse to the drive on which the Server Backup component is installed.
  2. In the ARCserve folder, enter the following command at the prompt:

    The Server Backup component services stop.

  3. In Windows Explorer, browse to the folder: x:\Program Files\CA\BrightStor ARCserve Backup\Data\Discovery and locate the folder with the name of your server.
  4. Rename this folder.
  5. At the command prompt, enter the following command to restart the Server Backup component services:
  6. Enter the following at the command prompt:
    Authsetup/p "password"

    where “password” is your new caroot password.

  7. Close the command prompt and open the native Server Backup component Manager using the new password.