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IT Support Plan
We pride ourselves on delivering quality customer service. You will receive effective and prompt answers to your questions.
We guarantee to respond to technical support queries within 12 hours but we usually respond in well under 12 hours. You will find our technical support staff helpful and responsive.
No nonsense here at AionSolution !
 
IT Support / Computer Maintenance / Computer Repair / Computer Support
Support Package
AionSupport Services is designed to help small and medium-sized businesses (SMBs) manage their PCs, Servers or any devices in your
Local Area Network (LAN). We also address even more pressing problems -- IT administrators begging for relief from the mundane tasks of desktop maintenance and productivity lost due to downtime.
Don't know how to choose ? Compare Compute Maintenance Services Plan below or
Give us a call now
If you need a hand
To offload your day to day routine maintenance tasks
To regularly do a health check of your PC systems
To nab out-of-control viruses and spam
To setup up your Servers, Networks, Printers and Workstations
IT Support / Computer Maintenance / Computer Repair / Computer Support
AionSupport Services is your RIGHT CHOICE
See below to compare our computer support plans.
We try to adopt an opening pricing strategy with excellent computer maintenance services and added values. We guarantee you will be working with a vendor who is your true partner - to minimize your cost and achieve the maximum values.
SOS Assure S5 S10 S15 S20 S30 S40 Supreme*
Suitable for Company Adhoc Job / per incident Unlimited Onsite Support 1-5 PC 5-10 PC 10-15 PC 10-20 PC 15-30 PC 20-40 PC 40-60 PC
Phone Support n/a Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Remote Support n/a Unlimited Limited Limited Limited Limited Limited Limited Unlimited
On-site Support Yes Unlimited Yes Yes Yes Yes Yes Yes Unlimited
No. of Desktop PC Support Unlimited HK$ 97/PC /Month
HK$ 387/Server /Month
Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
No. of Server Support Unlimited Yes Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Max. 5 Servers
LAN & Internet Maintenance Yes Yes Yes Yes Yes Yes Yes Yes Yes
Monthly Fees# n/a Subject to No. PC/Server HK$487 HK$774 HK$1,071 HK$1,348 HK$2,376 HK$3,084 HK$5,997
Onsite - Support (hours per year) - Min. 2 hours / visit 2 Unlimited 12 24 36 48 96 144 Unlimited
Est. No. of Sessions n/a Unlimited 6 12 18 24 48 72 Unlimited
Unused Man-hours Carry forward ^ n/a n/a - - - Yes Yes Yes n/a
Additional Charge per hour HK$587 - HK$545 HK$433 HK$400 HK$377 HK$333 HK$288 -
Charge per hour HK$587 - HK$487 HK$387 HK$357 HK$337 HK$297 HK$257 -

* Limited to Single location Only, for multiple locations, please contact us
# Pay annually in advance except for Plan S40 & Supreme
^ Unused man-hours can not be carried forward
Plan Assure is not available if the No. PC supported is less than 10.

To our God and our Father be glory for ever and ever. Amen Phil 4:20